Vitality

Offering early cancer screening to even more policyholders

At John Hancock, we believe that our customers should have access to the latest tools and resources that can help them live longer, healthier, better lives. That is why we are excited to share that we are expanding access to Galleri^® — a multi-cancer early detection test from GRAIL — to eligible policyholders who purchased a life insurance policy from us before John Hancock Vitality was available.

Beginning this week, eligible policyholders age 50 or older with a policy issued between January 1, 2005 and December 31, 2009 will receive a letter from Brooks Tingle, President & CEO of John Hancock, detailing what the Galleri test is and how these policyholders can request the test at no cost. Here is a snapshot of some of the eligibility criteria:

• Permanent policies greater than $250,000 where the insured is 50 or older
• Policy issue date between January 1, 2005 and December 31, 2009
• Policy issued in one of the following states: Alabama, Arkansas, Arizona, Florida, Georgia, Iowa, Kansas, Minnesota, Mississippi, Nebraska, Ohio, Rhode Island, South Dakota, Virginia, West Virginia and Wyoming

The Galleri test is available to the policy insured (not owner). If the policy owner and insured are different, the owner will receive a notification that the Galleri test was offered to the insured. This week’s mailing is just the first phase of making Galleri accessible to even more of our policyholders, and we will continue to expand this offering over the coming months.

The Galleri test is truly redefining what is possible when it comes to early cancer detection, and we are proud to offer access to cutting-edge advancements like this. For your reference, a sample of the mailing is included below.

Coming soon: Your year in wellness

John Hancock Vitality members will soon have a new and powerful way to see and share the impact of the everyday steps they are taking to live a longer, healthier, better life. "Your year in wellness" will provide a personalized summary of their annual fitness achievements, rewards earned and savings unlocked — packaged to be easily shared with family and friends and on social media. It's a great reminder of the total value that comes from being a John Hancock Vitality customer. Watch for more information coming soon!

Product

2024 Q1 life insurance market outlook

Take a look at our Q1 life insurance market outlook to learn more about how changes in the market present opportunities and challenges for life insurance planning. Choosing a strong, stable carrier like John Hancock can help navigate a shifting environment.

Selling Premier Benefit IUL

John Hancock's Premier Benefit IUL offers you a new opportunity to sell voluntary life and long-term care rider protection in the workplace. Check out this Seller's Guide for details on the target audience, underwriting guidelines and sales resources.

State approval

The Chronic Illness rider is now approved in South Carolina on Protection UL 22, Protection IUL 22R and Protection VUL 23.

Doing business with us

Countdown to case-status tool updates

The case-status tool on JH SalesHub is one of the most highly used features on our producer website. So we're delighted to share that next month, we will introduce a number of enhancements — including an improved search experience — that will make it faster and easier to view your pending cases.

Because tracking the progress of your New Business submissions is such a critical part of your sales process, we’re eager to roll out these key improvements and look forward to your feedback. Watch for more details coming in February!

Forms update in South Carolina

We’ve recently updated the South Carolina core application and supplemental forms to better align with changes to South Carolina regulations. Specifically, we now have state-specific versions of the Application for Life Insurance (NB5000SC), Survivorship Supplement (NB5211SC) and Term Conversion Application (NB5037SC). If other forms are required for your South Carolina submissions, please use the US generic version (i.e., versions beginning with “NB5…”) of the applicable form.

Please transition to using the South Carolina-specific forms (or US generic versions, where no state-specific option is available) within 30 days of today’s effective date (January 22, 2024). You can find our applications and forms on JHSalesHub.com, through the form vendors we support and in JH eApp (Note: the South Carolina state-specific forms are not yet available in iPipeline, but will automatically transition to the platform in the coming month.)

New replacement requirement in Rhode Island

To satisfy Rhode Island Life Insurance Replacement Regulations, the Replacement of Life Insurance or Annuities – Rhode Island form (NB5198RI) is now required on both internal and external replacements. With this change, the form has also been updated to capture some additional details about the replacement.

Please note that there have been no changes to the Replacement of Life Insurance or Annuities – NAIC Model Regulation form (NB5011), and this is still a requirement for all replacements.

The updated Replacement of Life Insurance or Annuities – Rhode Island form (NB5198RI) is effective immediately. Please transition to using it within 30 days of today’s effective date (January 22, 2024). You can find the updated NB5198RI on JHSalesHub.com and through the form vendors we support. The new form will automatically transition to our digital-submission platforms in the coming weeks.